Payment Service Payments will be requested through PayPal invoice or Venmo. If client has an issue with the invoice, email email@example.com. If client prefers to pay via another payment service, this can be discussed and negotiated with Kayla Davenport Books. A small fee may be included in the price to cover PayPal's fee. There is no fee associated with Venmo.
Payment Due Kayla Davenport Books will specify in communication with the client when payment is due. Payment must be sent by the agreed upon due date, or client forfeits their scheduled spot, in which case Kayla Davenport Books may fill spot with another client.
Payment Plans Kayla Davenport Books reserves the right to accept or deny the request for a payment plan. Payment plans will be discussed and agreed upon with the client prior to the start of the editorial or coaching service. A payment plan will typically look like monthly or weekly payments toward the total cost, where Kayla Davenport Books will edit/coach the amount paid for each month/week.
Price Changes Kayla Davenport Books reserves the right to make changes to the pricing of services listed at any time without notifying past, present, or future clients. Clients with a service already scheduled at the time of the price change will be charged at the agreed upon price, and are exempt from the price change until the client schedules a new service.
Refunds Editorial Services
once payment has been received, a refund cannot be issued.
Coaching Services: 1 submission with 1 payment & multiple submissions with multiple payments
once each payment has been received, a refund cannot be issued.
Coaching Services: multiple submissions with 1 overall payment
after payment is received, but before editor begins work, a 75% refund can be issued upon cancellation.
after editor begins work and returns feedback on the first deadline, a 50% refund can be issued upon cancellation.
after editor returns feedback on the second deadline, a refund cannot be issued.